🛠 Tips & Troubleshooting for Google TV Devices

If you're facing issues while setting up or using IPTV on your Google TV device (e.g., Chromecast with Google TV, Sony Bravia), this guide covers the most common problems and how to fix them.

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📦 Installation Issues

❌ APK Won’t Install

• Google TV may block installations from unknown sources

• ✅ Solution:

  • Go to Settings → Apps → Special App Access → Install Unknown Apps

  • Enable it for Downloader or your browser

⚠️ Downloader Not Working

• Cache buildup or permissions may cause the issue

• ✅ Solution:

  • Go to Settings → Apps → Downloader → Clear Cache

  • Reopen Downloader and try again

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🔐 Login Problems

❌ Invalid Credentials

• Usually a typo or outdated subscription info

• ✅ Solution:

  • Recheck Username, Password, and Server URL

  • Try copy-pasting to avoid errors

🚫 User Blocked or Banned

• We may have restricted access

• ✅ Solution:

  • Contact us to reactivate your account or reset IP/device

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📺 Playback Issues

⛔ Channels Not Loading

• The playlist or login may be incorrect

• ✅ Solution:

  • Try re-adding the user in the IPTV app

  • Test your credentials on another device

⏳ Buffering or Lag

• Network instability or ISP throttling may be the cause

• ✅ Solution:

  • Use a VPN or connect via Ethernet adapter

  • Lower the streaming resolution in the app settings

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💥 App Crashing or Freezing

🧹 Clear Cache & Restart

• ✅ Steps:

  • Go to Settings → Apps → [Your IPTV App]

  • Select Clear Cache and Force Stop

  • Reopen the app

🔄 Reinstall the App

• ✅ Steps:

  • Uninstall the IPTV app

  • Restart your device

  • Reinstall via Downloader

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🌟 Best Practices for Smooth Performance

• ✅ Keep your Google TV device and IPTV app updated

• ✅ Use Xtream Codes login instead of M3U when possible

• ✅ Prefer Ethernet over Wi-Fi for stable connection

• ✅ Close background apps to save memory

• ✅ Use a VPN if your ISP throttles IPTV streams

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🙋 Need Further Assistance?

Still stuck?

• 📡 Test your IPTV account on a different device

• 🛠 Try a different player (e.g., TiviMate, 8K Player)

• 📩 Contact FlowCastTV Support with:

  • Your device model (e.g., Chromecast with Google TV)

  • IPTV app name and version

  • A description or screenshot of the issue

We’re here to help you get back to smooth, reliable streaming.